Back Waters Event Cashier

Job Overview

BACK WATERS AMP

Q CASINO + RESORT

Event Attendant

BE PART OF SOMETHING NEW

Back Waters Amp is the next chapter in live entertainment at Q Casino + Resort. What started as Back Waters Stage, an outdoor concert experience in a temporary setup, has grown into a permanent, world-class amphitheater. This is a major upgrade and a milestone for our property and our community. As an Event Cashier, you are one of the first faces guests encounter when they arrive. You set the tone for their entire evening by making transactions fast, friendly, and seamless. This is a schedule-based position with hours determined by event programming, perfect for someone who enjoys live events and takes pride in delivering great service.

ORGANIZATIONAL RELATIONSHIPS

Reports to:    Casino Revenue Director

BASIC FUNCTION

Process cash transactions for beverage ticket sales and chair rentals, providing accurate, efficient, and friendly service to guests at Back Waters Amp events.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Sell beverage tickets to guests accurately and efficiently
• Process chair rental transactions and coordinate with ushering staff on availability
• Handle cash responsibly, including accurate counting, balancing, and reconciliation at end of shift
• Adhere to all event safety and cash handling standards
• Maintain a welcoming and positive demeanor with every guest interaction
• Communicate clearly with team members to ensure smooth event operations
• Report any discrepancies or issues to the Director of Casino Revenue promptly
   

OUR CORE VALUES

At Q Casino + Resort, our core values guide how we show up for our guests, our teammates, and our community across every department and property. We look for team members who bring these values to life every day.

• Fun - We create an environment where our team and guests genuinely enjoy being here. We bring energy, positivity, and a sense of joy to the work we do.
• Ownership - We take pride in our work and hold ourselves accountable. We follow through, solve problems, and never leave something undone because it was not our idea.
• Respect - We treat every person with dignity, whether it is a guest, a colleague, or a vendor. We listen, we consider, and we act with integrity.
• Teamwork - We are stronger together. We support one another across departments and properties, communicate openly, and celebrate shared wins.

EDUCATION, TRAINING AND EXPERIENCE

• High School Diploma
• Previous cash handling or point-of-sale experience preferred

STANDARDS OF PERFORMANCE

• Accurate and accountable in all cash handling responsibilities
• Able to communicate clearly and warmly with guests and co-workers
• Diligent and detail-oriented, especially in high-volume situations
• Able to perform under the stress and pace of a busy event environment
• Dependable and available for scheduled event shifts including evenings and weekends
• Demonstrates the Q Casino + Resort core values of Fun, Ownership, Respect, and Teamwork

EVENT STAFF REQUIREMENTS

• Outstanding organizational skills
• Diligence and attention to detail
• Exceptional interpersonal skills and a friendly demeanor
• Physical stamina and high energy levels
• Good problem-solving skills
• Ability to perform under stress
• Excellent multitasking ability
• Conflict management skills 

WORKING ENVIRONMENT AND CONDITIONS

• Outside work
• Loud noise levels.
• Hours vary based on event scheduling; availability for evenings and weekends required