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Claims Coordinator

Cottingham & Butler/ SISCO

1 Positions

ID: 4034959008

Posted On 02/11/2025

Refreshed On 11/10/2025

Job Overview

What our Claims Coordinators do and why it’s important

Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS.

In practice, the core activities of your job will be to:

  • Provide administrative support to the team
  • Input claim data into the software system
  • Answer phone calls and provide top notch customer service
  • Process paperwork
  • Order reports, bills, and other documents as requested.

Strengths and skills necessary for success in the role

The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook


AI Analysis

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Parsing Response
Code: Success - Successful transaction

Job Title & Normalization
Claims Coordinator
Profession: Insurance Claims Handler
Group: Insurance Specialists
Class: Insurance and Finance
ONET (2019): 43-9041.00 - Insurance Claims and Policy Processing Clerks

Employer Information
Cottingham & Butler/ Sisco
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook, ABOUT THE COTTINGHAM & BUTLER COMPANIES Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the


Job Requirements & Details
Employment Type: fulltime
Working Hours: regular
Remote: No
Management Level: None

Required Degrees

Certifications & Licenses
CBCS

Skills (Raw)
administrative support
ClaimsREQUIRED
customer service
phone calls

Skills (Normalized)
Insurance Claim Processing REQUIRED
Type: Professional
ID: KS121Y26RYW0BS9CNB86
Raw: Claims
Administrative Operations
Type: Professional
ID: KS7G7FY6ZT1MQXD1KTDY
Raw: administrative support
Customer Service
Type: Professional
ID: KS121Z26S4VJLQ1WXN21
Raw: customer service
Telephone Skills
Type: Professional
ID: KS127RR61H1X4CYBBZF5
Raw: phone calls

Related Profession Classes
Insurance and Finance (52%)
Insurance Specialists (52%)
Administration and Customer Service (48%)
Customer Service Personnel (29%)
Administrative Personnel (19%)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

careers@cb-sisco.com

Email

True

False

True

Job Details

Categories

Customer Service
Health Care
Insurance

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

4034959008

# Positions

1

Start Date

20250211

End Date

20251210

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.