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Client Coordinator

Cottingham & Butler/ SISCO

1 Positions

ID: 4550351008

Posted On 02/19/2025

Refreshed On 11/10/2025

Job Overview

Cottingham and Butler is looking to add a Client Coordinator to our team in Dubuque, IA! As a Client Coordinator, you will work directly with our Account Management team to help provide services for our new and existing accounts. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.

What You’ll Do:

  1. Maintains policy and coverage files, both physical and electronic copy.
  2. Orders, checks, and invoices new and renewal policies.
  3. Manages expiration lists and assists with preparation of submissions.
  4. Responds to inquiries from clients and markets, and handling routine matters related to coverages, exposures, rates, policy changes and billing.
  5. Shared responsibility for the placement of commercial lines accounts.
  6. Prepares marketing submissions and proposals.
  7. Acts as primary point of contact and reviewer of Account Service Representative work.
  8. Shared responsibility for the binding (new and renewal) checklists.
  9. Acts as the primary backup for assigned SAM and AM.

What We’re Looking For:

  • Prior office setting and insurance experience is preferred.
  • Detail oriented and have the ability to multi-task.
  • Strong analytical/problem solving skills.
  • Great communication and interpersonal skills.
  • A team player with a professional attitude and integrity.

Why You’ll Love It Here:

  • Learn from industry experts.
  • Enjoy a supportive and collaborative work environment.
  • Benefit from comprehensive training and development programs.
  • Opportunities for career growth and advancement.

Ready to Join Us? If you’re excited about starting your career with Cottingham & Butler, send us your resume, we can’t wait to meet you!

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook


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Job Title & Normalization
Client Coordinator
Profession: Client Advisor
Group: Administration and Customer Service (other)
Class: Administration and Customer Service
ONET (2019): 13-2099.00 - Financial Specialists, All Other

Employer Information
Cottingham & Butler/ Sisco
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook, ABOUT THE COTTINGHAM & BUTLER COMPANIES Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the


Job Requirements & Details
Employment Type: fulltime
Working Hours: regular
Remote: No
Management Level: None

Required Degrees

Certifications & Licenses

Skills (Raw)
ability to multi-task
Account Management
analyticalREQUIRED
billing
communicationREQUIRED
Detail oriented
interpersonal skillsREQUIRED
primary point of contact
problem solving skillsREQUIRED
professional attitude
team player

Skills (Normalized)
Analytical Thinking REQUIRED
Type: Soft
ID: KS120GT79SSWNBB5T99H
Raw: analytical
Communication Skills REQUIRED
Type: Soft
ID: KS122556LMQ829GZCCRV
Raw: communication
Interpersonal Skills REQUIRED
Type: Soft
ID: KS1259F6T82JB6LWPHP4
Raw: interpersonal skills
Problem Solving REQUIRED
Type: Soft
ID: KS125F678LV2KB3Z5XW0
Raw: problem solving skills
Ability to Multitask
Type: Soft
ID: KS126SW5ZZYP3HXXPX1X
Raw: ability to multi-task
Attention to Detail
Type: Soft
ID: KS9CAPZ777YNKP4YRCR2
Raw: Detail oriented
Billing Processes
Type: Professional
ID: KS121056X529461ZF6XW
Raw: billing
Customer Account Management
Type: Professional
ID: KSW8NOHK0LXEN9AT9TN0
Raw: Account Management
Networking Skills
Type: Soft
ID: KS126YV624X4GDJ8NVDV
Raw: primary point of contact
Professional Attitude
Type: Soft
ID: KS3FJM2S13FNIU6JW70D
Raw: professional attitude
Team Working
Type: Soft
ID: KSKJX44T33B6D4UCC8CB
Raw: team player

Related Profession Classes
Sales and Trading (27%)
Business Services Account Managers (10%)
Sales Managers (8%)
Articles and Products Representives (6%)
Sellers (2%)
Brokers (2%)
Administration and Customer Service (21%)
Financial-administrative Personnel (6%)
Administrative Personnel (5%)
Customer Service Personnel (4%)
Heads of Administration and Customer Services (3%)
Receptionists (1%)
Secretaries (1%)
Personnel and Salaries Administrators (0%)
Insurance and Finance (17%)
Accountants (7%)
Insurance & Finance Managers (4%)
Financial Experts (4%)
Bank Branch Employees (2%)
Information and Communication Technology (17%)
Consultants and Specialists (5%)
System Developers and Analysts (5%)
Support Staff (4%)
Network Specialists (2%)
Programmers (2%)
Management, Policy and Governance (8%)
Management Analysts and Consultants (5%)
Management, Policy and Governance (other) (4%)
Communication, Marketing and Public Relations (4%)
Communication, Marketing and Public Relations Managers (4%)
Legal, Human Resources and Social Services (2%)
Personnel and Labour Experts (1%)
Social Workers (1%)
Court Support Staff (0%)
Installation, Repair and Maintenance (2%)
Industrial Machinery Mechanics (2%)
Hospitality (1%)
Hospitality and Service Personnel (1%)
Chefs and Other Food Preparers (0%)
Police, Fire Department and Security (1%)
Safety and Security Personnel (1%)
Personal Services (0%)
Hairdressers (0%)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

careers@cb-sisco.com

Email

True

False

True

Job Details

Categories

Advertising/Marketing/Public Relations
Customer Service
Education
Health Care
Insurance
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

4550351008

# Positions

1

Start Date

20250219

End Date

20251210

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.