
Client Service Representative (CSR)
Kunkel & Associates, Inc.
1 Positions
ID: 1767353
Posted On 03/28/2025
Refreshed On 08/13/2025
Job Overview
The Client Service Representative is responsible for carrying out various P&C activities related to the servicing and development of clients’ insurance programs.
Requirements
Key Responsibilities:
· Prepare and process “special” Certificates of Insurance, according to company guidelines
· Manage CSR24 portal for clients, including setting up access and troubleshooting technical issues
· Create and Renew certificate masters
· Create and manage monthly reports for clients
· Process change requests
· Check non-premium endorsements
· Send out cancellation certificates as needed
· Create and organize renewal questionnaires
· Order Loss Runs from insurance companies and review for large losses/reserves
· Review Motor Vehicle Records
· Assist administrative team as needed
· Other duties as assigned
Skills/Qualifications:
· BA or BS or applicable job experience
· 1-3 years experience in P&C or related field
· Must have strong Outlook, Word, Excel and PowerPoint Skills
· Ability to work in a fast-paced environment while adapting to changing deadlines and priorities
· Excellent verbal and written communication skills required
Primary Contact
13337
Kim Budde
Director of Human Resources, HR
563-585-2310
Phone
Phone
Phone
Fax
kim.budde@kunkel-inc.com
True
False
False
Job Details
Categories
Customer Service
Insurance
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1111
Job REQ #
1767353
# Positions
1
Start Date
20250328
End Date
20250919
Featured Job
TH Ad
TH Comments
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