Counter - Inside Sales Representative

Job Overview

As an Inside Sales - Counter Sales Representative you will be responsible for assisting customers in person and over the phone, entering orders in the system, reviewing and pulling orders, following through on commitments of delivery of product or information required, ensuring customers’ needs are met in a professional and timely fashion, and proper communication of information to customers and employees who are fulfilling the order.

Primary Duties:

• Assist and resolve customer requests and/or problems in a prompt and professional manner.

• Help customers determine and select the best solution of Crescent Electric products and services to meet their needs.

• Work with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations.

• Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.

Qualifications:

• High school diploma or general education degree (GED).

• Related sales experience preferred and/or training; or equivalent combination of education and experience.

• Exceptional phone and customer service skills.

Physical Demands:

Often standing, walking, bending, reaching, climbing, and stooping. Occasional sitting, talking/hearing. The use of hands/fingers are often needed. Ability to move quickly between the counter and warehouse areas.

Lifting and Carrying Physical Demands:

• Continuous lifting and carrying 1-20 lbs.

• Frequent lifting and carrying 21-50 lbs.

• Occasional lifting and carrying 51-100 lbs.   Assistance of a buddy-lift or a mechanical device is advised. 

Vision requirements for driving equipment and company vehicles include:

• Close vision (clear vision at 20 inches or less)

• Distance vision (clear vision at 20 feet or more)

• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships

Pay Details: The expected rate of pay for this position is $21.00 - $24.00 hourly; inclusive of base plus sales commission opportunity. 

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Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top-tier benefit options, including: 

• Eligibility for health,  and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact jobs@cesco.com