Collections Coordinator

Job Overview

Westmark Enterprise is looking for a highly detailed and customer service orientated professional to join our team as a Collections Coordinator in our accounting department.  This role is responsible for maintaining customer accounts, review and handle orders on credit hold according to company policy, support credit card processing, make collection calls to customers with past due amounts, establish and maintain relationships with Key Accounts. This position is based on-site, with working hours from 8:00 AM to 5:00 PM.

Who We Are

Westmark Enterprises is a support organization headquartered in Dubuque, Iowa that provides support functions such as finance and accounting for numerous affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning, RCL Benziger, and Paradigm Education Solutions. To learn more about us, visit our website at www.westmarkenterprises.com.

Responsibilities of the Collections Coordinator!

• Checks and processes credit applications for new customers.
• Establishes credit limits for customers by sending out credit references and reviewing payment history; refers to company policy for setting credit limits and uses discretion to divert from that; seeking manager approval when appropriate.
• Secure and maintain record of sales tax exemption certificates for customers.
• Applies daily cash/check/credit card and ACH payments and prepares bank deposit when appropriate.
• Provide support and cross-train on credit card processing processes.

Who We Need!

• Someone who is highly organized and can balance multiple accounts and contacts.
• Someone who is not afraid of securing payments of any outstanding balances.
• Someone with great verbal and written communication skills.
• Someone who has prior Accounts Receivable, or collections related experience.
• We are not looking for a specific degree; we are looking for a specific person who would be a great fit to join our Accounting team. 

Why Us? We Understand It's More Than Just a Job!

Choosing a career path can be one of the most important decisions in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Our companies offer -

• Job Stability. Kendall Hunt and their family of companies have been around for over 75 years
• Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies
• Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability
• Generous company match on 401(k) plan, as well as profit sharing
• 15 days of PTO at hire, plus paid holidays
• Scholarship and tuition reimbursement

HRDept@kendallhunt.com

An Equal Opportunity Employer