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Job Overview

Employment Type:

Full time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Join the MercyOne Family! We are looking to hire a Perioperative Secretary!

As a Perioperative Secretary at MercyOne, you will provide indirect care to surgical patients to ensure efficient patient flow and quality patient care. Under the supervision of the Clinical Director, the Perioperative Secretary supports the daily operations and activity flow of the patient care area by performing a variety of administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Responsible for scheduling operative procedures assuring that patient information, procedure, proper equipment and scheduling times are accurate and efficient. Maintains perioperative services database including file maintenance and performing internal audits. Generates reports from the perioperative scheduling system for analysis by Clinical Director or other Administrative Services.

Schedule:

40 hours per week.

General Requirements:

Effectively utilize written and oral communication.

Write legibly.

Be assertive when necessary and as appropriate.

Able to function with frequent interruptions.

Possess high level of organizational skills.

Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.

Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to patients and visitors.

Schedules operative procedures utilizing the perioperative computer scheduling system assuring that patient information, procedure, proper equipment and scheduling times are accurate and efficient.

Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, and other activities.

Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the Mercy Customer Service Standards.

Maintains perioperative services database including file maintenance and performing internal audits. Develops and generates reports from the perioperative scheduling system for analysis by Clinical Director or other Administrative Services.

Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.

Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.

Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department’s scope of service.

Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.

Completes post op data entry for surgical procedure.

Maintains file updates on physician privileges and preference cards.

Sends electronic and paper surgery schedule to appropriate departments.

Performs data entry on the computer, answers phone calls, operates intercom system, receiving and delivering messages to physicians and staff.

Education:

Associate’s degree in information technology, administration/healthcare, business or related field preferred or related discipline and/or equivalent experience in healthcare industry.

Software knowledge, with proficiency in Microsoft Office Suite (Excel, Word and Outlook), required.

High level of computer competency required.

Medical Terminology required.

Minimum of two (2) years’ experience in an administrative role.

Payroll experience preferred but not required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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Job Title & Normalization
Perioperative Secretary

Profession: Department Secretary
Group: Secretaries
Class: Administration and Customer Service
ONET (2019): 43-6014.00 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Employer Information
Mercyone Dubuque Cancer Center
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Job Requirements & Details
Required Degree: someCollege
Employment Type: fulltime
Hours: 40 - 40 hours/week
Working Hours: irregular
Remote: No
Management Level: None

Required Degrees

Type: someCollege
Details: Associate's degree in information technology, administration/healthcare, business or related field preferred or related discipline and/or equivalent experience in healthcare industry

Certifications & Licenses
Medical Terminology

Skills (Raw)
administration
administrativeREQUIRED
Administrative ServicesREQUIRED
assertive
caring
ClinicalREQUIRED
compassionate
culturally sensitive
customer focusedREQUIRED
customer satisfactionREQUIRED
Customer ServiceREQUIRED
data entryREQUIRED
databaseREQUIRED
effective communication
efficient patient flow
ExcelREQUIRED
healthcare
information technology
internal auditsREQUIRED
maintenanceREQUIRED
Medical TerminologyREQUIRED
Microsoft Office Suite
needs of patientsREQUIRED
nursingREQUIRED
oral communicationREQUIRED
organizational skillsREQUIRED
OutlookREQUIRED
patient careREQUIRED
patient information
PayrollREQUIRED
PerioperativeREQUIRED
phone calls
polite
Schedules
schedulingREQUIRED
surgical procedureREQUIRED
WordREQUIRED

Skills (Normalized)

Administrative Operations REQUIRED
Type: Professional
ID: KS7G7FY6ZT1MQXD1KTDY
Raw: administrative, Administrative Services, administration

Auditing Skills REQUIRED
Type: Professional
ID: KS120RN6FDTS9FLCH3T0
Raw: internal audits

Clinical Works REQUIRED
Type: Professional
ID: KS121Z961QS96F86QX6P
Raw: Clinical

Communication Skills REQUIRED
Type: Soft
ID: KS122556LMQ829GZCCRV
Raw: oral communication, effective communication

Coordination Skills REQUIRED
Type: Soft
ID: KS7G2F36GFX1K55V6GK4
Raw: organizational skills

Customer Satisfaction REQUIRED
Type: Professional
ID: KS122LN6CLX3P61KWSP2
Raw: customer satisfaction

Customer Service REQUIRED
Type: Professional
ID: KS121Z26S4VJLQ1WXN21
Raw: Customer Service

Data Entry Skills REQUIRED
Type: Professional
ID: KS122NY60HCYYDXHQGQN
Raw: data entry

Databases REQUIRED
Type: IT
ID: KS1227H6H5Q5Q3T2NQR5
Raw: database

Health Care REQUIRED
Type: Professional
ID: KS124MR64XLNKRD77HKB
Raw: patient care, healthcare

Maintenance REQUIRED
Type: Professional
ID: KS1263K5W45M8Z2FWPT4
Raw: maintenance

Medical Terminology REQUIRED
Type: Professional
ID: KS126BT6PCWY2L72X1GS
Raw: Medical Terminology

Microsoft Excel REQUIRED
Type: IT
ID: KS1200H6XYN1CR0G5NZ0
Raw: Excel

Microsoft Outlook REQUIRED
Type: IT
ID: KS1218H6LSPWQHWXPLCD
Raw: Outlook

Microsoft Word REQUIRED
Type: IT
ID: KS1200365FTR9X0M96T9
Raw: Word

Nursing REQUIRED
Type: Professional
ID: KS12752715S2P1XNBR43
Raw: caring, nursing

Patient Needs Assessment REQUIRED
Type: Professional
ID: KSZ059AM3XKS33QV3SNH
Raw: needs of patients

Payroll Management REQUIRED
Type: Professional
ID: KSVHFR6M8QX1G388DLJS
Raw: Payroll

Perioperative Care REQUIRED
Type: Professional
ID: KS1259Q71GSG5CP1GT2V
Raw: Perioperative

Scheduling REQUIRED
Type: Professional
ID: KS680KR72KH02C5GM5TY
Raw: Schedules, scheduling

Service Orientation REQUIRED
Type: Soft
ID: KS6TA9NKL1BPTHWCCHGU
Raw: customer focused

Surgical Procedures REQUIRED
Type: Professional
ID: KS4413B755LNG6KQT843
Raw: surgical procedure

Assertiveness
Type: Soft
ID: KS120PG654CDDJ7C7Q53
Raw: assertive

Courtesy
Type: Soft
ID: KS127XJ72BGXXGGHYWWZ
Raw: polite

Diversity Awareness
Type: Soft
ID: KS123285XWQS1TVY0YJ4
Raw: culturally sensitive

Information Technology
Type: IT
ID: KSJLPQMW0YRWJSWO4NFL
Raw: information technology

Microsoft Office
Type: IT
ID: KS126HY6YLTB9R7XJC4Z
Raw: Microsoft Office Suite

Patient Information Leaflets
Type: Professional
ID: KS127LN79L0XFKPK9X3J
Raw: patient information

Patient Registration
Type: Professional
ID: KS127LT6CWQGNYWKXH5K
Raw: efficient patient flow

Receptivity
Type: Soft
ID: KSUOXDEA7YD8W5CTL5CR
Raw: compassionate

Telephone Skills
Type: Professional
ID: KS127RR61H1X4CYBBZF5
Raw: phone calls

Related Profession Classes

Healthcare (45%)

Specialised Nurses (6%)

Nursing (5%)

Healthcare (other) (4%)

Medical Assistants (4%)

Specialists and Surgeons (4%)

Nutritionists and Therapists (4%)

Carers (3%)

Pharmacists and Pharmacologists (3%)

Dentists and Dental Specialists (3%)

Head Nurses and Coordinators (3%)

Psychologists and Educational Consultants (2%)

Care Managers (2%)

Laboratory Technicians (2%)

Care Assistants (0%)

Administration and Customer Service (20%)

Secretaries (4%)

Administrative Personnel (4%)

Customer Service Personnel (4%)

Personnel and Salaries Administrators (3%)

Typists (3%)

Heads of Administration and Customer Services (2%)

Financial-administrative Personnel (1%)

Information and Communication Technology (7%)

Programmers (3%)

Database Specialists (2%)

Consultants and Specialists (2%)

Support Staff (0%)

Sales and Trading (7%)

Sellers (2%)

Sales Managers (2%)

Retail Sales Leaders (1%)

Commercial Personnel and Telemarketers (1%)

Business Services Account Managers (0%)

Legal, Human Resources and Social Services (6%)

Personnel and Labour Experts (3%)

Social Workers (2%)

Court Support Staff (0%)

Insurance and Finance (3%)

Accountants (3%)

Management, Policy and Governance (3%)

Management, Policy and Governance (other) (3%)

Management Analysts and Consultants (0%)

Agriculture, Livestock and Fishing (3%)

Veterinarians (3%)

Installation, Repair and Maintenance (2%)

Industrial Machinery Mechanics (2%)

Hospitality (2%)

Hospitality and Catering Managers (1%)

Hospitality and Service Personnel (0%)

Procurement and Warehouse Management (1%)

Buyers (1%)

Police, Fire Department and Security (1%)

Policemen (0%)

Safety and Security Personnel (0%)

Construction and Mining (1%)

Construction Contractors (0%)

Construction Project Leaders (0%)

Communication, Marketing and Public Relations (0%)

Communication, Marketing and Public Relations Managers (0%)

Cleaning and Maintenance (0%)

Interior Cleaners (0%)

Primary Contact

1682448195899

Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9671

Phone

563-589-9673

Fax

jessica.schleuning@mercyhealth.com

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