Unit Clerk-Emergency Department

Job Overview

Overview

Unit Clerk Tech

Full-Time, 1.0 FTE

Nights, 7:00 pm - 7:00 am and 11:00 pm - 7:00 am

The Emergency Department specializes in emergency medicine and operates 24 hours a day. The department sees a variety of patients from newborns to geriatrics who come by ambulance or walk in. the Emergency Department provides the initial treatment and stabilization of patients who come with a broad spectrum of illnesses and injuries, some of which can be life threatening.

The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Leadership and Management

• Exercises and promotes effective communication in a multidisciplinary team approach.
• Serves as preceptor and mentors new Unit Clerk staff as a positive role model.
• Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.

Safety and Quality

• Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.
• Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation. Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Service

• Utilizes current technology and electronic medical record to complete duties efficiently.
• Utilizes electronic medical record to facilitate patient flow in the department.
• Promotes family-centered care appropriate to age of patients served in the emergency department.
• Coordinates and prioritizes the dissemination of information.
• Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.
• Adheres to unit specific employee accountabilities.
• Is flexible with assignments and work load, and maintains personal performance standards and skills.
• Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital’s budgetary guidelines.
• Exercises and promotes effective communication in a multidisciplinary team approach.

Financial

• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications