Apply Now

VIP Ambassador

Boyd Gaming

1 Positions

ID: ZmNuTVg1QkhBSFNyNnRT

Posted On 01/03/2025

Job Overview

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Through direct contact, direct mail, telemarketing, and written correspondence, encourage VIP customer retention and loyalty.  Recruit new memberships for B Connected, increase rated play, and attend to VIP guests’ needs.  Circulate on the casino floor assisting guests with questions and requests.  Work at the B Connected counter assisting club reps.

  • Work and perform duties of a B connected representative including gift shop and box office responsibilities.
  • Circulate on the floor and assist VIP customers with requests and questions.
  • Identify un-hosted VIP customers on the casino floor via Salesforce and cultivate relationships.
  • Identify high value unrated play on the casino floor and encourage the guests to sign up for B Connected.
  • Assist with the B Connected VIP lounge.
  • Provide excellent customer service and promote B Connected benefits and events.
  • Assist with casino promotions including player events, slot tournaments, live entertainment, drawings, etc.
  • Assist casino hosts and executive casino hosts with player development efforts and events.
  • Recruit new customers and enhance current customer relationships through various methods such as direct mail, telemarketing, and written correspondence.

Qualifications

  • Must be at least 21 years of age
  • High school diploma or GED
  • One to two years experience in customer service
  • Must have excellent oral and written skills and exceptional customer service and interpersonal skills.
  • Must be flexible in work schedule
  • Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Primary Contact

214898

Cortney Kirk

HR Representative, Human Resources

563-690-4780

Phone

Phone

Phone

Fax

cortneykirk@boydgaming.com

Email

True

False

True

Job Details

Categories

Advertising/Marketing/Public Relations
Arts and Entertainment
Casino
Construction/Skilled Trades
Food and Beverage
Human Resources
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

119

Job REQ #

ZmNuTVg1QkhBSFNyNnRTaUQ0R1pmd1h0SkV4OHk4MHBQbUJEemc2SUYxa2xBSTZmcXRMemo5VG9jcEJYbDJhRlhZU3BKdWF1clJVaE81NVp6SDZqNUZzc3BxdnEzOFpDdVdOampGbHMvU0p2T0orVmlra3ZFaWVkczhyOGozbmxOeWlvNm9aZnNFM1Ruc2F4R01wdDRFMGhvWTZtU3dNRW5GS0w3VXNkQVBFPQ==

# Positions

1

Start Date

20250103

End Date

20250202

Featured Job

TH Ad

TH Comments


Similar Jobs

Entry Level Sales Executive - Trucking

Cottingham & Butler/ SISCO

Benefits Technology Analyst

Cottingham & Butler/ SISCO

Account Executive

Cottingham & Butler/ SISCO

Experienced Sales Executive - Employee Benefits

Cottingham & Butler/ SISCO

Full-Stack Software Engineer

Cottingham & Butler/ SISCO

Client Service Representative

Cottingham & Butler/ SISCO

Experienced Sales Executive - Risk Management

Cottingham & Butler/ SISCO

Marketing Events Coordinator

Cottingham & Butler/ SISCO

Financial Service Representative

Cottingham & Butler/ SISCO

Experienced Sales Executive - Transportation

Cottingham & Butler/ SISCO

Claims Administrator

Cottingham & Butler/ SISCO

Inside Sales Executive

Cottingham & Butler/ SISCO

2025 Summer Sales Internship - Madison, WI

Cottingham & Butler/ SISCO

Insurance Marketer

Cottingham & Butler/ SISCO

Database Administrator/Data Engineer

Cottingham & Butler/ SISCO

Seasonal Client Service Representative

Cottingham & Butler/ SISCO

Sales Executive - Casualty Claims (Fully Remote)

Cottingham & Butler/ SISCO

Sales Leader - Benefits Wholesale Services

Cottingham & Butler/ SISCO

Senior Accountant

Cottingham & Butler/ SISCO

Brokerage Experienced Sales Executive

Cottingham & Butler/ SISCO

Share this Job
Boyd Gaming

About the Company